Enhance your Yealink MVC and ZVC small room meeting solutions with the PrimeCare 3-Year Service Plan. This comprehensive service package offers priority technical support during business hours with escalated assistance, ensuring any issues are addressed swiftly and efficiently. The service includes hardware advanced replacement with next business day delivery for covered Microsoft Teams Video products, maintaining productivity without lengthy downtime.

Enjoy extended hardware warranty service aligned to the PrimeCare license period, supplementing Yealink's default 2-year warranty to a maximum total coverage of 5 years. Included is the YMCS Room Professional package, offering enhanced cloud management and professional support.

PrimeCare provides ongoing software updates and access to Yealink’s Online Support Center for streamlined troubleshooting and resource availability. Please note that the service covers products and accessories with valid serial numbers, excluding consumables like cables, batteries, or mounting kits.

Key Features:

• Priority business-hours technical support with escalation


• Next day advanced hardware replacement


• Extended hardware warranty coverage up to 5 years


• Includes YMCS Room Professional cloud management services


• Software updates and online support access