Trimate Voicebot Business is a telephony-enabled conversational AI solution tailor-made for small businesses and tradies, designed to streamline handling of routine customer calls. It efficiently answers up to 15 commonly asked questions via scripted FAQs and facilitates call transfers to as many as 10 target destinations, ensuring customers get connected quickly without long waits.

• Conversational AI: Handles voice interactions naturally, offering quick and consistent responses.
• FAQs: Customizable scripted responses to repetitive queries save valuable time.
• Call Transfer: Seamlessly transfers calls to designated phone numbers such as reception or service departments.
• Generative AI Fallback: Powered by AI with a 5,000-character prompt allowance, the bot dynamically responds to questions beyond pre-configured FAQs.
• Integration: Compatible with any Australian or New Zealand phone system via SIP channels and Google Cloud Platform.
• Ideal For: Small businesses across industries including retail, service providers, healthcare, and hospitality seeking automation to reduce hold time and repetitive interactions.